The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
- DISCLAIMER FOR HEALTH CONTENT REFERENCES
THE SITE DOES NOT PROVIDE MEDICAL ADVICE.
The contents of the Site, such as text, graphics, images, information obtained from Packs4Feet licensors, and other material contained on the Site ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The Site describes general principles of lower body healthcare that should not in any event be construed as specific instructions for individual consumers. The Content is not intended as a guide to self-medication or as a substitute for proper medical advice, diagnosis or treatment. This healthcare content is for reference only and should not be used to determine treatment for specific medical conditions only a healthcare provider can do that. Never disregard professional medical advice or delay in seeking it because of something you have read on the Site! Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Reliance on any information provided by Packs4Feet, Packs4Feet employees or others appearing on the Site at the invitation of Packs4Feet is solely at your own risk.
You should discuss the information provided with a podiatrist, physician or other licensed healthcare professional, and make sure to read any product information (including package inserts) regarding dosage, precautions, warnings, interactions and contraindications before administering or using any device, support, brace, compression hosiery, shoes intended for use by diabetics, skincare product, herb, vitamin or supplement discussed on this site.
Proper treatment of lower body health conditions depends upon a number of factors, including, but not limited to, your medical history, diet, lifestyle and medications you may be taking. Your healthcare provider can best assess and address your individual healthcare needs.
Product Descriptions
We attempt to be as accurate as possible on this Site. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in an unused condition.
Packs4Feet does not endorse or recommend any procedure, treatment or product that may be mentioned on our site, or on links reached directly or indirectly from our site. The decision to rely on information found on this Web site or on a linked Web site is solely at your own risk. Packs4Feet accepts no liability for injury or damage resulting from your decision to use any product, information or instruction found on this Web site or on sites linked to this Web site.
It should be noted that specific medicines and medical devices presented on this Web site may not yet be specifically cleared by the FDA for use in the United States. It is emphasized that package inserts must be referred to for labeling limitations for products used in the United States.
In some cases, clicking on a link may take you to another Web site. We make every effort to ensure that links to other sites lead only to valid medical information; however Packs4Feet has no control over, or liability arising from information which may be found on other Web sites. Medical information may be presented on these other Web sites. Packs4Feet has no control over the information found, and you use it at your own risk. In some cases, sexually explicit material may be located on other Web sites.
- Copyright
- All content that is made available to view and/or download in connection with the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations ("Content"), is owned by and is the copyrighted work of Packs4Feet and is protected by United States copyright laws and international treaty provisions. The compilation of all content on the Site is the exclusive property of Packs4Feet and is protected by United States copyright laws and international treaty provisions. All software used on this site is the property of Packs4Feet and/or its software suppliers and is protected by United States copyright laws and international treaty provisions.
Any reproduction or redistribution of the Content and/or software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE CONTENT OR SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.
Notices and Procedure for Making Claims of Copyright Infringement
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to the Service Provider's Designated Agent. Send notifications to:
Stephanie Y. Owen, M.B.A.
Packs4Feet, Inc.
Attention: Legal Dept.
704 228th Avenue NE, Suite #582
Sammamish, Washington 98074
- Trademarks
- All trademarks and trade dress that appear on the Site ("Trademarks") are trademarks/trade dress or registered trademarks/trade dress of Packs4Feet (unless indicated otherwise) or its subsidiaries or parent companies, in the United States and other countries.
The Trademarks are valuable assets of Packs4Feet and carry considerable goodwill and consumer acceptance of the goods and services sold under the Trademarks. Such goodwill has made the Trademarks distinctive to Packs4Feet and, as such, may only be used by Packs4Feet or other authorized persons or entities for the benefit of Packs4Feet and only in connection with the products and services authorized by Packs4Feet. Any unauthorized use of the Trademarks and/or any use of a mark or symbol that is likely to cause confusion among consumers or in any manner that disparages or discredits Packs4Feet , its affiliates, subsidiaries or parent companies is strictly prohibited.
You may not use any of the Trademarks in any manner without the prior written consent of Packs4Feet. Any unauthorized use is expressly prohibited by law and violators will be prosecuted to the maximum extent possible according to applicable law, without notice.
- Use Of Site
- Thank you for visiting the Packs4Feet Web site (the "Site"). Please carefully read the following Terms of Use before using the Packs4Feet Web site. BY ACCESSING THE SITE, YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THE TERMS AND CONDITIONS SET FORTH IN THESE TERMS OF USE. If you do not agree to these Terms of Use, you may not use this Site. These Terms of Use expressly incorporate by reference and include the Packs4Feet privacy policy and any guidelines, rules or disclaimers that may be posted and updated on specific Packs4Feet Web pages or on any notices that are sent to you. Packs4Feet reserves the right, at any time, to modify, alter or update these Terms of Use, and you agree to be bound by such modifications, alterations or updates.
By using our website, you consent to the collection and use of your information by Packs4Feet. If you we decide to change our privacy policy, we will post those changes on this page so that you are always aware of the policies.
- Privacy Policy
- Packs4Feet is committed to protecting your privacy. We use the information we collect from you solely to process orders and to respond to your requests. Packs4Feet does not sell, trade, or rent your personal information to others.
What information do we collect? How do we use it?
When you place an order, we need to know your name, e-mail address, and mailing address. This allows us to process and fulfill your order and to notify you of your order's status. We may also use the information we collect from you to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you'll find valuable. However, every message you receive from us will include simple instructions for removing your address from future mailings.
Will Packs4Feet disclose the information it collects to outside parties? Packs4Feet does not sell, trade, or rent your personal information to others. Packs4Feet may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
Notwithstanding anything to the contrary in the foregoing paragraph, in the event Packs4Feet sells all or part of its assets, your personal information may be a part of those assets that are sold and the third party purchaser shall have the right to use your personal information in accordance with its privacy policy.
Is it safe to give my credit card number on the Internet? When you place an order at Packs4Feet, you can rest assured that the payment information you provide will only be viewed by those with the proper authorization. As soon as you submit an order, our secure server software encrypts all of your personal information, including your credit card number, name, and address, so that it cannot be read as the information travels across the Internet. On-line shopping at Packs4feet is both convenient AND safe!
Your consent: By using our Web site, you consent to the collection and use of this information by Packs4Feet.
Tell us what you think: Packs4Feet welcomes your questions and comments about privacy. Please send e-mail to contactus@packs4feet.com .
Your Account
When you create an account with Packs4Feet, you will be asked to supply an account name and password. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur in connection with your password or account. You agree to immediately notify us of any unauthorized use of either your password or account or any other breach of security. You further agree that you will not permit others, including those whose accounts have been terminated, to access this site using your account or member name.
With respect to your account, you agree to provide true, accurate, current and complete information about yourself. It is your responsibility to maintain and promptly update this account information to keep it true, accurate, current and complete. If you provide any information that is fraudulent, untrue, inaccurate, incomplete or not current, or we have reasonable grounds to suspect that such information is fraudulent, untrue, inaccurate, incomplete or not current, we reserve the right to suspend or terminate your account without notice and refuse any and all current and future use of the Site. Because any termination of your access to the site many be effected without prior notice, you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or this site. Furthermore, you agree that we shall not be liable to you or any third party for any termination of your access to your account or this site.
Electronic Communication and OPT-Out Notices
When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
When you provide us with an e-mail address or other contact information via the Site, we may use the information to occasionally notify you about special Packs4Feet sales or services and other valuable updates to personalize your Packs4Feet shopping transactions. If you prefer that we not contact you in this manner, we will promptly remove you from our e-mail address list at your request.
Security
Packs4Feet takes online security very seriously. Our Web site uses SSL - Secure Sockets Layer (SSL) encryption to transmit your credit card information from a secure Web page to a secure application on our server.
SSL goes into effect at the very onset of the checkout phase, starting with the LOGIN page. We encrypt the entire transaction - login/password, customer billing/shipping information, shipping method, credit card number, etc. - to give our users total privacy when ordering online. If you see you an unbroken key or locked padlock at the bottom of your browser window, and https:// in the location window at the top of your browser, you know you're visiting a secured page.
Credit card numbers are securely encrypted and stored on our secure database servers until the order has been processed in our main data environment.
- Shipping & Delivery
- All orders placed before 2:00pm PT online will be shipped the same day. Orders are shipped via United States Postal Services unless otherwise selected. Customers pay for all shipping charges.
Overnight and Second Day shipping options can be selected at Checkout. Additional shipping charges will be applied to these shipments.
Within the U.S. - Lower 48 states only. Packs4Feet delivers to the continental United States excluding Alaska and Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands and APO/FPO addresses at this time. Estimated availability June 2009.
To Multiple Addresses - The shopping cart on Packs4Feet does not currently allow you to ship to more than one address at a time. If you need to ship product to multiple addresses, please enter separate orders for each address.
- Sales Tax
- Payment Method
For U.S. orders, Packs4Feet accepts MasterCard, VISA, and PayPal. We do NOT accept checks or cash when receiving orders placed by phone or website.
Unfortunately, we cannot accept any orders sent to us via e-mail. Shoppers must make purchases via our Web site, over the phone (1-877-224-6608) or by mail. We strictly enforce this rule to protect YOU, as we have designed our Web site ordering system to protect the security of your information. Since ordinary e-mail is not secure in the same way, we cannot accept orders sent via e-mail. For your security, please do not include credit card information in any e-mail you send us.
If we can offer further assistance, please e-mail us at contactus@packs4feet.com, or call our Customer Service number: 1-877-224-6608.
Sales Tax
Packs4Feet charges U.S. shoppers sales tax in Washington State only.
- Return Policy
- Merchandise Return Policy
A no-hassle, money-back, 100% satisfaction guarantee comes with every Packs4Feet product sold.
We gladly accept exchanges and returns within 30 days of your original order. Products must be returned in re-saleable condition, clean, and not damaged. All original packaging must also be returned undamaged. Due to health code regulations, we cannot accept any items that have been worn or used. Products such as toenail cutters, creams, and lotions may not be returned for any reason since they are considered to be contaminated once they have been opened. Products returned that do not meet these criteria will be sent back to the customer at the customer's expense.
If you wish to exchange an item, an additional shipping charge will be assessed; we will ship the new product to you for $6.95 as soon as we receive the original item back from you. Any difference in price between the new item you wish to receive, and the item you originally ordered, will also be charged (or refunded) to your credit card. However, if a mistake was made on our part we will ship the new order to you free of charge.
If you wish to return a product, you will receive a refund in full (less shipping and handling). This refund will post to your credit card account approximately 7 days after we receive the item back from you.
All returns and exchanges should be shipped to the following address:
Packs4Feet, Inc.
Attention: Customer Service
704 228th Avenue NE, Suite #582
Sammamish, Washington 98074
For questions, please e-mail contactus@packs4feet.com or call 1-877-224-6608
- Miscellaneous
- DISCLAIMER OF WARRANTIES
THE PACKS4FEET WEB SITE AND ALL CONTENT IS PROVIDED "AS IS." EXCEPT AS OTHERWISE STATED HEREIN, PACKS4FEET MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, NON-INFRINGEMENT OR ANY OTHER WARRANTY, CONDITION, GUARANTY, OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE ACCURACY OR USEFULNESS OF ANY MATERIALS PROVIDED OR PRODUCTS OFFERED THROUGH THE SITE.
LIMITATION OF LIABILITIES
UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE SITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
INDEMNIFICATION
You hereby agree to indemnify, defend and hold Packs4Feet and all officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the "Indemnified Parties") harmless from and against any and all claim, demand, liability or cost incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of the Terms of Use or otherwise arising from your use of the site, including, without limitation, reasonable attorneys' fees. You shall cooperate as fully as reasonably required in the defense of any claim. Packs4Feet.com reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
LINKS TO THIRD PARTY SITES
The Site may contain links to sites owned or operated by independent third parties. These links are provided for your convenience and reference only. We do not control such sites and, therefore, we are not responsible for any content posted on these sites. Transactions that occur between you and any third party are strictly between you and the third party and are not the responsibility of Packs4Feet. We reserve the right to terminate such links at any time. The fact that we offer such links should not be construed in any way as an endorsement, authorization, or sponsorship of that site or its content. Because some sites employ automated search results or otherwise link you to sites containing information that may be deemed inappropriate or offensive, we cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third party sites, including the weekly circular ads available online, and you hereby irrevocably waive any claim against us with respect to such sites.
APPLICABLE LAW
We control the Site from our offices within the United States of America. We make no representation that the content in the Site is appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the content in violation of U.S. export laws and regulations. Any claim relating to the Site, the products provided through the Site or the Content shall be governed by the internal laws of the state of Washington, without reference to its choice of law provisions. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Seattle, King County, Washington, U.S.A.
TERMINATION
These Terms of Use are effective until terminated by either party. If you no longer agree to be bound by the Terms of Use, you must cease your use of the Site. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.
MISCELLANIOUS
These Terms of Use (taken together with any purchase order submitted by you) constitute the entire agreement between you and Packs4Feet and govern the use of the Site. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect. The section titles in the Terms of Use are for convenience only and have no legal or contractual effect.